Making complex data easy to understand

Data often contains more knowledge than is apparent at first glance. Small and medium-sized enterprises (SMEs) in particular are faced with the task of utilising unstructured information such as customer feedback or operating logs in a meaningful way. A new method from research can help here: so-called hyperbag graphs. These represent data as networks in which relationships, patterns and weightings between different elements can be recognised - for example, how frequently certain topics occur together.